The NYSERNet Data Center is the newest addition to the suite of facility-based services NYSERNet offers member institutions. Located in Central New York State – home to NYSERNet's operational headquarters, in a region not historically prone to natural disasters – the 2,000 sq. ft. commercial grade data center was designed by NYSERNet's members to enhance their disaster recovery and business continuity strategies.

NYSERNet's members use the Center to support a wide range of applications, from systems that enable critical communications in the event of emergency to duplication of multiple institutional administrative computing systems. Anticipated applications include high-performance research computing and backups using massive network storage devices.

The Data Center is entirely concurrently maintainable. Multiple distribution paths (one active, one redundant) for cooling and power, with redundant (N+1) capacity, mean that planned maintenance can be performed on critical infrastructure systems without shutting down the data center and inconveniencing systems administrators and users.

The Data Center is located adjacent to NYSERNet's network POP in Syracuse, extending NYSERNet's optical and Research & Education (R&E) networks to the Center. The resulting network infrastructure is robust and flexible, enabling participants to connect to their equipment via GigE, 10 Gigabit Ethernet, Fibre Channel SAN, the NYSERNet R&E network and the commercial Internet. The Center has a total burstable capacity of 1.0 Gb of Tier 1 commercial Internet service.

Access to the Center is available to authorized personnel 24/7/365 and is strictly controlled via a card-key access system. The facility is under 24/7 video surveillance. Facility intrusion, fire detection and HVAC systems are monitored 24/7. Fire protection is provided by an early-warning fire detection system, including smoke and high temperature detectors, backed up by an FM-200 fire suppression system. Lockable 19" cabinets are standard.

On-site assistance is provided by NYSERNet's highly qualified staff and scheduled with the NYSERNet NOC. Scheduled business-day services are available with one business day's notice. Participants receive an annual allowance for scheduled on-site assistance. Emergency on-site assistance is available within two (2) hours on a 24/7/365 basis.

The NYSERNet Data Center is conveniently located near two major interstates, Hancock International Airport and an Amtrak terminal.

General

  • Designed for mirroring, off-site storage, disaster recovery.
  • 2,000 sq. ft. raised floor facility.
  • Close to Hancock Airport and Amtrak.
  • Accessible by authorized personnel 24/7/365.
  • NYSERNet-provided 19" lockable cabinets standard. Other sizes and customer-provided cabinets may be substituted with prior approval.
  • Three and five-year contract terms.

Security and Prevention

  • Card access controlled.
  • Video surveillance with 30-day archive.
  • Early warning fire detection system.
  • Smoke and high-temperature detectors.
  • Pre-action and FM-200 suppression systems.
  • 24/7/365 monitoring of critical infrastructure.

Power

  • Single and dual-feed AC power options (120V and 208V) available up to 10kW per cabinet.
  • Centralized UPS with N+1 redundancy.
  • Generator sized to run entire facility with fuel onboard sufficient for 24 hours operation.

Environment

  • HVAC system with N+1 redundancy.
  • 72-degree ambient room temperature.
  • 45% humidity (+/- 5%), non-condensing.

Network

  • Customer-provided LAN.
  • Commercial Internet.
  • NYSERNet R&E Network.
  • NYSERNet DWDM Network.
  • DS1 and POTS facilities available.

Remote Hands Services

  • Provided by NYSERNet staff; scheduled with the NYSERNet NOC.
  • Emergency services available within (2) hours on a 24/7/365 basis.
  • Standard service available with (1) business day's notice.
  • Four hour allowance for standard remote hands service per calendar year per cabinet; allowance does not rollover. Hourly rates apply for services provided beyond allowance. Different rates for business-day versus non-business-day service.
  • Remote hands services offered: DR environment testing support, equipment mounting, equipment testing and diagnostic work, preventative maintenance, AC power installation, reseating interface cards, inspecting and power-cycling equipment, reading indicator lights.
  • Routine services such as backups or media handling not included with the remote hands service.
  • Equipment receiving services available.

Click here If you wish to be contacted by a Member Services representative about this service.

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